AllStar Privacy Policy

Last updated: April 10, 2026

At AllStar, we are committed to protecting your privacy and maintaining the highest standards of data protection in accordance with Australian privacy legislation, including the Privacy Act 1988 and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our platform.

Information We Collect

We collect various types of personal information to provide you with a secure and enjoyable experience. This includes personal identification information such as your full name, date of birth, residential address, email address, and phone number. We also collect government-issued identification documents for age verification and compliance with Australian anti-money laundering regulations. Additionally, we gather technical information including IP addresses, device details, and cookies for security and platform optimization purposes.

How We Use Your Information

We use your personal information to fulfill our contractual obligations, process payments, verify your identity, and comply with Australian legal requirements including taxation and gambling regulations. Your information enables us to personalize your experience, enhance our services, and maintain account security. We also use your data to monitor and prevent fraudulent activity, detect unusual patterns, and support responsible gambling initiatives. All processing is conducted in accordance with the lawful grounds established under Australian privacy law.

Information Sharing

We do not sell your personal information to third parties. We may disclose your information to service providers, regulatory authorities, and other organizations only where required by Australian law, court orders, or to facilitate essential business operations. Where practical, we require these organizations to comply with the Australian Privacy Principles and maintain strict confidentiality of your data.

Data Security

AllStar takes reasonable steps to protect your personal information through secure servers and controlled storage environments. We implement industry-standard security measures and require our employees and service providers to maintain confidentiality of all personal information. Your data is retained in accordance with legal requirements, typically for 7 years for financial and identity information, 5 years for gaming activity records, and 2 years for technical data. We regularly monitor and update our security protocols to prevent unauthorized access and misuse.

Your Rights

Under Australian privacy law, you have the right to access personal information we hold about you and request corrections to any inaccurate or outdated information. You may seek deletion of your information in certain circumstances and request your data in a structured, commonly used format for transfer to another service provider (data portability). To exercise any of these rights or lodge a privacy complaint, you may contact our Privacy Officer using the details provided below.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, maintain security, and analyze platform usage. These technologies help us detect unusual activity, personalize content, and optimize our services. You may control cookie preferences through your browser settings, though some functionality may be limited if cookies are disabled.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Privacy Officer. We are committed to responding to your requests within 30 days.

Email: [email protected]